Privacy Policy – ScanQueue

1. Information We Collect

• Business information: Account details, billing information, and contact details you provide.
• Customer information: Names, phone numbers, and queue details submitted through QR check-ins.
• Technical data: Browser type, device info, and usage analytics.

2. How We Use Your Information

• Provide and operate the ScanQueue service.
• Send SMS notifications to customers about queue status.
• Improve performance and user experience.
• Communicate with you about updates, support, and billing.

3. Sharing of Information

We do not sell or rent your data. We may share information with:

• Service providers (e.g., SMS gateways, hosting providers).
• Legal authorities if required by law.

4. Data Security

• All data is encrypted in transit (SSL/TLS).
• Access is restricted to authorized personnel.
• Regular monitoring and audits are performed.

5. Data Retention

• Customer queue data is retained only as long as necessary to provide the service.
• Business account data is retained until your account is closed or required by law.

6. Your Rights (Australia & GDPR/CCPA where applicable)

You may request to access, correct, or delete your personal data. Contact us at privacy@tugadot.com.

7. Updates to Policy

We may update this Privacy Policy from time to time. Continued use of ScanQueue indicates acceptance of updates.

8. Contact Us

For questions or concerns: